Data Protection and Privacy Notice

Privacy Notice

This Privacy Notice explains how we at Morlyn Guest House use any personal information we collect about you.

What information we collect about you

When you make a booking with us we collect the names of all the guests who will be staying, and the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the £25 deposit.

How we use the information we hold on you

We use your home address as part of the card payment processing to validate the card.

We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay. After your stay you may receive an email asking you to fill in a feedback form. We may also send you an additional email checking everything was ok with your stay and offering you ways to stay in contact with us by social media or email if you choose to do so. We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely.

We will not share your information with any third party unless there is a legal reason for doing so.

Marketing

We would like to stay in touch with you to send information about the B&B, any special offers we may have or local events. We send occasional emails (normally no more than once a month) to people on our distribution list. .

Let us know if you do not wish to receive this information and your details will be removed from our mailing list.

Guest Registration

We are required by law to keep records of our guest list for a year. We will keep these records safely in a locked filing cabinet. We are required to show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information, please email us at enquiries@morlynguesthouse.co.uk

Cookies

Cookies are text files placed on your computer to collect standard internet log-information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. See www.aboutcookies.org for more information.

The only people to have access to this data are B&B owners, Marie-Claire Marsden and Christopher Marsden.